Frequently Asked Questions

What do you do?
I am an educator, not a consultant. That means I teach senior managers how to lead a Lean transformation using leadership principles and practices that are unique to the world of Lean management. I use a more realistic human-technical approach to Lean leadership, instead of the common analytical tool-based approach or the imprecise organizational behavior approach. This enables executives to be in charge of their company's Lean transformations, not consultants. I offer the simplest and most practical model of Lean leadership available anywhere.

How are you different?
Most other organizations simply teach their client what they were taught years ago. The CLBM, LLC is an applied research organization that creates valuable new contributions to the body of Lean knowledge which are incorporated into my leadership speaking and training. I combine detailed technical rigor with practical, real-world utility. The result is a simpler and more direct approach to teaching executives how to lead a Lean business.

What is Lean management?
Lean management is a non-zero-sum principle-based management system focused on creating value for end-use customers and eliminating waste, unevenness, and unreasonableness using the scientific method. It is not a group of tools or a program or an initiative. The two key principles of Lean management are "Continuous Improvement" and "Respect for People." It is a simpler and more effective way to manage a business, in part because it does not divide key stakeholders who will seek to work against you.

Is Lean management only for manufacturing businesses?
No, Lean management can be used in any type of organization. It applies to service businesses, as well as government, non-profits, and start-up businesses.
 
Is Lean management theoretical or practical?
It is practical. The people who originally developed Lean principles and practices were business practitioners, not academics, striving to improve business processes using new ideas and creativity. Our training was created by former managers and is practical.

How do I learn more about Lean management?
Read my award-winning book Better Thinking, Better Results, or try an executives favorite, Practical Lean Leadership. Try my book series for time-constrained managers: REAL LEAN, Volumes One through Six.

Who do I contact?
Please contact Bob Emiliani at 011.1.860.558.7367 or via e-mail at click here.

Lean Principles

Bob Emiliani

The key to success with Lean management is for executives to correctly understanding of its principles, "Continuous Improvement" and "Respect for People," though study and practice.

While the words sound simple, their meaning is a far greater challenge than people realize. I'm here to help.